Asper LLC logo

Troubleshooting QuickBooks Login Issue: “The Feature You’ve Requested Is Temporarily Unavailable”

Certainly! Below is a comprehensive guide on resolving the QuickBooks login issue that displays the message: “The feature you’ve requested is temporarily unavailable. Make sure your browser has Javascript and cookies enabled. If the problem persists, you can clear your cache and cookies and then restart your computer, or try using a different browser.”


QuickBooks Online is a powerful accounting software used by businesses and individuals to manage financial transactions, track expenses, and handle payroll. However, encountering login issues can be frustrating. If you’re seeing the error message mentioned above, follow the steps below to resolve it.

Step 1: Use an Alternative Login Link

Sometimes, the standard login link may encounter issues. Try using an alternative link to access QuickBooks Online. You can find alternative login pages on the official QuickBooks website or through trusted sources.

Step 2: Clear Cache and Cookies

  1. Clear Cache: Your browser stores temporary data (cache) to load websites faster. However, outdated cache can cause login problems. Clear your browser’s cache by following these steps:
    • For Chrome: Press Ctrl + Shift + Delete, select “Cached images and files,” and click “Clear data.”
    • For Firefox: Press Ctrl + Shift + Delete, choose “Cache,” and click “Clear Now.”
    • For other browsers, search for instructions specific to your browser.
  2. Clear Cookies: Cookies store website preferences and login information. Clearing cookies can help resolve login issues. Follow similar steps as above, but select “Cookies and other site data” instead.

Step 3: Disable Browser Extensions

Some browser extensions can interfere with QuickBooks functionality. Temporarily disable all extensions and try logging in again. If successful, enable extensions one by one to identify the problematic one.

Step 4: Update Your Browser

Outdated browsers may not fully support QuickBooks features. Ensure your browser is up to date. Visit the official website of your browser (e.g., Chrome, Firefox, Edge) and download the latest version.

Step 5: Add QuickBooks as a Trusted Site

  1. Open your browser settings.
  2. Navigate to security or privacy settings.
  3. Add as a trusted site.
  4. Save the changes and try logging in again.

Step 6: Flush DNS

  1. Open the Command Prompt (Windows) or Terminal (Mac).
  2. Type ipconfig /flushdns (Windows) or sudo dscacheutil -flushcache (Mac).
  3. Press Enter.
  4. Restart your computer and attempt to log in.


By following these steps, you should be able to resolve the QuickBooks login issue. Remember to keep your browser updated and maintain good security practices. If the problem persists, consider reaching out to QuickBooks support for further assistance. Remember that technology glitches happen, but with patience and persistence, you’ll be back to managing your finances seamlessly in no time!